1 reviews | Active since Jul 2013
<p>i have placed an order online on the 24th November 2016 made an eft 25th nOvenber for R495.00</p> <p>Reference number for order is ********** 33443.</p> <p>i entered incorrect refernce number when i made the EFT order was delayed due to that i understand & accept that was my mistake. Then i queried my order as i received no feedback & realised the incoreect reference number was app****, I called & dealt with Dalene Randall who asisted me through the process and allocated the correct reference number to my payment.That was on the 29th November, up until today my order is still processeing. i requested to cancel the order & was told that i will receive a voucher or cheque deposit refund which will take 7-14 days, i want my refund within 1 day or 2 . As i already waited 14 days or more for my order which is still processing.</p> <p>So utterley dissapointed.</p>
Good day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Best regards,
Good day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Best regards,
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