sR
samantha R

1 reviews | Active since Nov 2014

22 Jun 2017, 09:28

Order placed online and delayed

<p>This is a complaint <br />Order ********** 41483 placed on ********** 7 and I still have not received my order and I needed this order by the weekend. Its completely delayed and your company has not informed me nor apologized.</p>

0
Replies (5)
Mr Price
Mr Price's reply22 Jun 2017, 12:10
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price

sR
samantha R's update22 Jun 2017, 17:50
Reviewer Update

I am utterly disgusted in your services and lies, no one got back to me today.

I require this order before weekend

Mr Price
Mr Price's reply23 Jun 2017, 14:15
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

Please be advised an agent will call you today .

Many Thanks

sR
samantha R's update23 Jun 2017, 19:49
Reviewer Update

I am so dissatisfied with your service.

Not one of your people returned my call or made any contact

I had to call your call centre a few times because I dealt with an Ashleigh that never returned my call since yesterday whichnsye ptomised.

Then your call centre confirms and reassures me my order will be delivered today.

I have received absolutely nothing and I required this order for this weekend and I placed my order the 7/06/2017

Please you tell me what am I supposed to do I paid all ghis money out for this order which I expected last week already expected to be used this weekend!!!!!!

Mr Price
Mr Price's reply24 Jun 2017, 12:06
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

Please be advised an agent will call you today .

Many Thanks