1 reviews | Active since Oct 2013
Order Delivery
<p>I placed an order on the 23rd of May via online shopping. It is the 1st of June and I haven't received my order. This has been raised numerous times with their customer service and my query kept being escalated to relevant department. I only received one phone call asking if the delivery address is my work or residential address. I don't understand how they keep stating (track and trace)that the address is wrong when they have delivered to my work address before.</p> <p>The payment for the goods and delivery has already been made.</p> <p>All I need to know is when my order WILL be delivered? </p>
Hi Charlene
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Hi Charlene
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
The courier service that Mrp uses is both useless and full of lies!!
The courier service that Mrp uses is useless and they are the *****!!
The representative from Mrp keeps calling me to let me know that she has been communicating with the courier service who put false statuses on their website.. Now the order status is 'delivered', who they he'll have they delivered my staff to?
I feel cheated!
And thesee auto responses are getting in my nerves
The courier service that Mrp uses is both useless and full of lies!!
The courier service that Mrp uses is useless and they are the *****!!
The representative from Mrp keeps calling me to let me know that she has been communicating with the courier service who put false statuses on their website.. Now the order status is 'delivered', who they he'll have they delivered my staff to?
I feel cheated!
And thesee auto responses are getting in my nerves