PO
Petunia O
1 reviews | Active since Jul 2010
02 Nov 2015, 13:57
Operating times
I recently went to the above branch to exchange some items at 16.40 and the security guard was blocking the door and telling us the store is closed in a very rude manner, telling us that \he"is closed?!What is exactly your closing times? I was under the impression that it was 17h00 and not 20 min before and you need to put up the operating times outside the store so we are aware."""
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Mr Price's replyOfficial
02 Nov 2015, 14:40Hello olifant 26,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Best regards,
Mr Price's reply02 Nov 2015, 14:40
Official
Hello olifant 26,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Best regards,