1 reviews | Active since Nov 2009
Online SUCKS!!!!!!!!
Online has the worst customer service!I attempted to place an order this morning, it gave me an error TWICE!Logged back in and the order was placed twice both pending.Went to online chat charnee joined the chat and after more than 10 mins attempted to respond,told me its for ***** scan and once the status changes i can cxl one.checked nw&one is processing&one still pending.the processing one's address is incorrect and the pending is correct.i went into the chat again charnee comes online takes forever to reply,no greeting nothing,tells me address cant be changed they will cxl and refund ,me. WHERE DID I ASK FOR THAT???? she then logged off without assisting at all!
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team leader to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Best regards,
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team leader to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Best regards,
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team manager.
Many thanks,
Mr Price
Best regards,
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team manager.
Many thanks,
Mr Price
Best regards,
