Online Shopping Nightmare!!!
<p>I have been ordering maternity clothing online at Mr Price as our local Mr Price does not keep maternity stock. I have made 2 online orders without any hassles. My last order on the other hand is different.</p> <p> </p> <p>I ordered 2 shirts on the 30th of November wich will be delivered at my nearest Mr Price. I waited until the 9th of \December before contacting them. I sent an email to Mr Price "Help". They informed me that due to Black Friday they have experienced delays in deliveries and that my parcel will be delivered the next day.</p> <p> </p> <p>I then went to the Mr price just before closing time to find my parcel was not delivered. I waited again until the 13th and contacted them again, in between all of this I tried contacting their call centre 3 times where all 3 times I waited on the phone for not less than 20 minutes without any sucess to talk to someone, I eventually dropped the phone. After contacting them on the 13th they told me that my parcel will be delivered that same day. I asked for the couriers telephone number so I can contact them myself to make sure of this. I the called the courier and they confirmed that the parcel will be delivered that same day.</p> <p> </p> <p>I waited the whole day for an email saying my parcel is deleivered. Nothing. I then went to Mr Price just before closing time and saw the courier truck off loading deliviries. I waited while they off loaded and waited while they unpacked the boxes just to find that my parcel wasn't there.</p> <p> </p> <p>I contacted Mr Price "Help" again and have had no response whatsoever, my emails are being ignored and I can't get through to their call centre. </p> <p> </p> <p>This isa very uncomfortable for me as we are a small town far from other towns and I rely on Mr Price for maternity clothing. This is schocking.</p>
Good day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Good day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
