Online service is as terrible as shopping instore

Disappointed and embarassed to call myself a customer, loyal customer of Mr Price. Their online service is veryyyyyyy terrible. I made an online order, after I placed the order, on the day I was supposed to receive my order, I received an email saying I will not get all my clothes as "I have fashion", how ****py is that, the last time I placed an order, this didn't happen, I only saw upon opening my order that my clothes were short, after that I still didn't receive my order on that day. Sadikwe, loosely translated as so frustrated! When I finally received my order I called them to get my voucher, this was more than 5 days ago, I still don't have my voucher and I keep trying to call them and being placed on hold. So frustrated, I don't think I'll ever place an order with the shop nor even do physical shopping, their service keeps getting worse by day!