SG
Shanny G
1 reviews | Active since Nov 2020
06 Nov 2020, 11:31
Online payment sucks!
I am so disappointed in Mr price. I paid my account online(which I usually do) on the 29th October, go to a store and get told you have to pay you're account! Then call the call Centre a few times and still get told to send proof of payment, which I did. And still nothing... So what's the point of making payment convenient for your customers if this is what happens!!!!
Helpful (0)
Replies (2)0
Replies (2)SG
Shanny G's updateReviewer Update
09 Nov 2020, 10:32Went in to the store on Saturday again to try and sort this payment issue out and still no-one can help me, this is ridiculous!!!! this morning i get a call from Mr Price consultant asking me when i will be making a payment, and again i explained that I have already made a payment and nothing is showing on my account! then i receive an sms to say my account is in ARREARS!!!!!
SG
Shanny G's update09 Nov 2020, 10:32
Reviewer Update
Went in to the store on Saturday again to try and sort this payment issue out and still no-one can help me, this is ridiculous!!!! this morning i get a call from Mr Price consultant asking me when i will be making a payment, and again i explained that I have already made a payment and nothing is showing on my account! then i receive an sms to say my account is in ARREARS!!!!!
SG
Shanny G's updateReviewer Update
10 Nov 2020, 08:03Day 5 after sending numerous emails with proof of payment and day 12 of making payment and still no response from Mr Price.....
SG
Shanny G's update10 Nov 2020, 08:03
Reviewer Update
Day 5 after sending numerous emails with proof of payment and day 12 of making payment and still no response from Mr Price.....