TD
Tenielle D
1 reviews | Active since Dec 2021
15 Dec 2021, 07:29
Online orders gone wrong
How do my items possibly end up at a store in Cape Town when it was meant to be delivered to Port Elizabeth? Then still incorrectly given to a different customer. Had the customer not contacted me, I would not have known since nobody from Mr Price has made any attempt to inform me of the mess. All customer care could tell me was that they will look in to it. I've already been waiting 3 weeks for this order.
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Replies (2)
Mr Price's replyOfficial
18 Dec 2021, 14:44Good Day
Trust you well
Please accept our apologize for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Trust you well
Please accept our apologize for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Best regards,
Mr Price's reply18 Dec 2021, 14:44
Official
Good Day
Trust you well
Please accept our apologize for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Trust you well
Please accept our apologize for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Best regards,
TD
Tenielle D's updateReviewer Update
30 Dec 2021, 11:37Still no feedback, keep following up via whatsapp, useless service. Tried calling and phone waa put down in the middle of my call. Very, very disappointed in the lack of service I have received from Mr Price. I have been shopping there forever but will no longer do so.
TD
Tenielle D's update30 Dec 2021, 11:37
Reviewer Update
Still no feedback, keep following up via whatsapp, useless service. Tried calling and phone waa put down in the middle of my call. Very, very disappointed in the lack of service I have received from Mr Price. I have been shopping there forever but will no longer do so.