1 reviews | Active since May 2016

20 May 2016, 13:27

Online order oustanding since 04/05/2016

<p>I placed an online order on the 4th of May 2016 for the purposes of mothersday - a gift for my Mother.<br /><br />It would have been placed the day before, but its about the 2nd time I'm having difficulty with the Mr Price online website. So the Mr Price IT technitians only sorted the issue on the 4th and submitted the order on my behalf.<br /><br />Normally online orders reached me within 1 day - <br /><br />I still have not received my order, even though the courier company changed the status to "delivered".<br /><br />I have submitted an online query regarding this and have not received feedback.<br /><br />I phoned contact centre today upon which I was asked to hold the line in order to verify with the courier company - I cut the line after 15min. I dont have time at work to hold the line forever!</p> <p> </p> <p>Order Number: ***</p>

0
Replies (1)
Mr Price
Mr Price's reply23 May 2016, 13:38
Official

Hi Louise

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price