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nazlie D
1 reviews | Active since Mar 2015
05 Jan 2025, 18:47
Online Order not received
ORDER NUMBER: ***
I placed an online order 16 December 2024
I have still not received my order. Sent numerous email to Mr Price Help and the CEO; no response. Even though I chatted to a consultant on whats app still have not received my order.
I ordered swimwear, and my holiday is almost done, and I need to be back at work soon. I didn't even get a chance to use the swimwear I ordered at Mr Price.
This is not the first time i experienced the same problem in 2023
The service is poor !!!
It has been with courier since 17 december.
Helpful (0)
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Replies (1)
Mr Price's replyOfficial
06 Jan 2025, 12:56Hi Zazlie
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
Mr Price
Mr Price's reply06 Jan 2025, 12:56
Official
Hi Zazlie
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
Mr Price