1 reviews | Active since May 2016
Online order not meeting delivery time
<p>Some how I am always having problems with this company yet still continue to support this business. </p> <p> </p> <p>I ordered stock online on 06.02.2017 before 2pm. I paid for the order using my MrP account. The stock was supposed to be delivered to the store by 09.02.2017 before 2pm as the turnaround time for store express is 1 - 3 working days.</p> <p> </p> <p>Yesterday, I called Mr Price call centre and spoke to Leverne who advised me that the order was collected by the courier company. This morning Leverne called me advising that the stock will be delivered today to the store.</p> <p> </p> <p>On principal, I am requesting for the delivery fee I paid to be credited back to my account as the delivery time was not met.</p> <p> </p> <p>Do not give turnaround times you cannot met!!!</p>
Good Day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Good Day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
This company is getting on my last damn nerve. I was contacted now by Leverne from Mr Price telling me that my account will be credited by R30 even though I paid R35 because the R5 will be paid for store economy.
Let me tell you now that I will not be paying that R5 once I have paid up my account as I did not select Store Economy but Store Express whih I paid R35 for. Your website does not state that should the items be delivered late on Store Express then you will pay R5 for Store Economy.
Refund my R35 which I paid and do tell me nonsense about R5. Your company can pay the R5 out of your pocket for not meeting the dame turnaround time you promise customers.
This company is getting on my last damn nerve. I was contacted now by Leverne from Mr Price telling me that my account will be credited by R30 even though I paid R35 because the R5 will be paid for store economy.
Let me tell you now that I will not be paying that R5 once I have paid up my account as I did not select Store Economy but Store Express whih I paid R35 for. Your website does not state that should the items be delivered late on Store Express then you will pay R5 for Store Economy.
Refund my R35 which I paid and do tell me nonsense about R5. Your company can pay the R5 out of your pocket for not meeting the dame turnaround time you promise customers.