Online Order - No Delivery

<p>Good Day,</p> <p> </p> <p>I placed an order online on the 11/05/2017 and payment went off my credit card immediately. It is now 12 days later and i have not received any delivery. Your service is extremely disappointing and also you are falsely advertising - delivery within 7 days. It is against the consumer protection act for you to falsely advertise. I wonder if my order will ever arrive?</p>