KK
Kerotse K

1 reviews | Active since Jun 2014

09 Jul 2020, 12:58

ONLINE ORDER MESSSSSS

I have been ordering from Mr Price for years but today I experienced such a mess with an online order.

I called on Monday and spoke to the customer care lady to change my address as my work one was the shipping address (3km from home address) than changed to Home. Fed Ex told me to call them and I did.

Today I am told my order has been sent back to Durban. DID ANYONE NOT COMMUNICATE THIS?

WOW

0
Replies (2)
Mr Price
Mr Price's reply09 Jul 2020, 15:47
Official
Good Day Kerotse,

I trust you are well.

We sincerely apologise for all the inconvenience you have incurred.

Please pop a mail to *** and we will assist promptly.

Kind Regards,
MRP

Best regards,

KK
Kerotse K's update09 Jul 2020, 19:05
Reviewer Update
Good Day

Will send an email now