Online order
Made an online order on the 23rd of December 2019 and paid for an express delivery. It's the 2nd of January 2020 and I'm still waiting for my order. I have to phone the call centre continuously. I was finally told today they had the incorrect address. Cant understand why it wasn't communicated. After rectifying I asked the operator when my order will be delivered and he tells me he doesn't know? So why did I pay for express? So unhappy. I regularly shop at mr price
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Mr Price's replyOfficial
02 Jan 2020, 13:04Good Day Taanya,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Mr Price's reply02 Jan 2020, 13:04
Official
Good Day Taanya,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price