ONLINE ORDER DELAYED AND ****TY SERVICE

MRP TELL ME WHY AN ORDER PLACED ON THE 12TH OF MAY FOR STORE PICKUP WHICH TAKES 3-5 WORKING DAYS IS STILL NOT RECEIVED 9 WORKING DAYS LATER.

THERE IS NO COMMUNICATION FROM EITHER YOU OR THE COURIER TO SAY THERE IS AN ISSUE WITH MY ORDER.

FIRST, I WAS CALLED BY ONE OF YALL TO TELL ME I NEED TO CONFIRM THAT I PLACED THE ORDER. I DID THAT AND I WAS TOLD IT IS BEING PROCESSED.

I CALLED ON TUESDAY AND I WAS TOLD THE ORDER IS OUT FOR DELIVERY. I CALLED ON WEDNESDAY AND I WAS TOLD THE SAME THING. I CALLED ON THE 21ST MORE THAN 4 TIMES AND I AM STILL TAKEN FROM PILLAR TO POST.

I HAVE SPOKEN TO OVER 5 PEOPLE AND STILL NO RESOLUTION. TO SAY I AM ****ING ****ED WOULD BE AN UNDERSTATEMENT.

I WANT THIS MATTER SORTED OUT AS SOON AS POSSIBLE. THE SERVICE I GET FROM MRP IS TOTALLY ****TY.

THERE IS SOMEONE WHO ORDERED A DAY AFTER ME AND THEY GOT THEIR ORDER 2 DAYS LATER.

IF YALL DO NOT WANT MY MONEY, KINDLY SAY SO AND I CAN BUY ELSEWHERE. I CHOSE TO ORDER ONLINE BECAUSE I DO NOT HAVE THE TIME TO BE GOING UP AND DOWN IN THE MALLS AND THIS IS THE ****PY SERVICE YALL PROVIDE?