Online order: ***

I placed an online order last Saturday and was advised that the order would arrive at the MRP Kanyamazane shop on Friday, which is today. I have contacted your call centre and was advised of a delay from the courier company, which led to my order being delivered on the 3rd of October on Monday. I asked Mandla, a call centre agent, to assist with rescheduling the order to be delivered in the Johannesburg-Sandton City shop because I'm leaving on Sunday and will not be able to do the collection on Monday at the Kanyamazane store. He advised me that it was not possible for Mr. Price to reschedule the delivery as there was a risk of the order being lost. What frustrates me is that I ordered the items because I needed to wear them next week, but now I won't be able to because of all this. May I be contacted urgently and be assisted accordingly? Your urgent response will be highly appreciated.