AE
Anthea E

1 reviews | Active since Jul 2017

18 Jul 2017, 12:21

Online order

<p>I placed an online order on Thursday and did the payment on Friday. On Saturday I received an email to say order shipped. Much to my surprise on Monday I receive an email to say 1 of the items is out of stock, so how could the order have been shipped on Saturday. The status of the order says on hold but the tracking of the order says parcel handed to courier for delivery. I would really appreciate some feedback on my order, because the call centre agent is not getting back to me.</p>

0
Replies (1)
Mr Price
Mr Price's reply18 Jul 2017, 16:49
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price