MM
Mandy M

1 reviews | Active since Jul 2013

27 Feb 2017, 18:42

Online order

<p>I finally received my online order today after 8 days & found that my bread bin is dented & one side plate in my dinner set is broken. This was my first online order from Mr Price Home & probably my last, Why sell 'fragile' items online only to deliver them damaged? Now I have to drive all the way back to the store tomorrow to return these items. Such an inconvenience.</p>

0
Replies (3)
Mr Price
Mr Price's reply28 Feb 2017, 13:24
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price

MM
Mandy M's update28 Feb 2017, 13:47
Reviewer Update

There is no need. I went to the store this morning & exchanged the damaged items.

In future, could the cashiers rather check the orders before customers leave the store to prevent this incident from happening again.?

MM
Mandy M's update28 Feb 2017, 13:48
Reviewer Update

There is no need. I went to the store this morning & exchanged the damaged items.

In future, could the cashiers rather check the orders before customers leave the store to prevent this incident from happening again?