Online Disaster

<p>I placed an order for door to door delivery on 31 January. I am currently still awaiting receipt of this order. Today's date is 13 February. I was informed, after having to contact the call centre at least 6/7 times, that they finally managed to figure out that my door to door delivery was delivered to the Sandton store. On Thursday 9 February I was told that the order would be collected and brought to the correct address asap. I am currently still waiting for this order. </p> <p>The door to door option is R45 extra, which was paid in order for me to ensure I received this order within the stipulated 3 – 4 days. I haven’t used the MRP online facility in quite some time, and after this experience, I can assure you, I will not be doing so again. This is absolutely unacceptable.</p> <p> </p>