ML
Marius L

1 reviews | Active since Sept 2011

04 Aug 2015, 17:55

Online chat extremely helpful

Recently I realised my Mr Price acount had some issues. Instead of phoning their call centre, I tried their online chat. This is my reason for the compliment. I spoke to 3 different agents, all 3 of them were friendly and extremely helpful. I had my issue sorted out within 20 minutes. You are the example to follow!!!

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Replies (1)
Mr Price
Mr Price's reply05 Aug 2015, 10:35
Official
Hello lourens.marius,

We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to the staff of the customer service Call Centre.

Such feedback encourages the Call Centre staff to continue meeting our customer's expectations.
Mr Price