nC
nicole C

1 reviews | Active since Feb 2019

26 Feb 2019, 16:59

Once again the worst ever service received from MRP ONLINE. Placed a order Yesterday and paid online, received my confirmation advising my order is confirmed. Today I so happen to go onto the MRP APP to see my order has been cancelled. FOR WHAT I do not k

Once again the worst ever service received from MRP ONLINE. Placed a order Yesterday and paid online, received my confirmation advising my order is confirmed. Today I so happen to go onto the MRP APP to see my order has been cancelled. FOR WHAT I do not know. AS I have not even been informed, I email, message etc them to find out. Only to be told my funds have been reversed. Not explaining WHY this order was cancelled. I have heard so many stores, one funds have been reversed, two told they can't reverse, I must contact my bank. I will be refunded 7-15 days??????????WHAT do I believe and what am I do to, with this pathetic service I have once again gotten.

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Replies (1)
Mr Price
Mr Price's reply28 Feb 2019, 15:36
Official
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

Please be advised that the  Order Detail: *** you placed yesterday is ready to ship and was not cancelled.

Many Thanks 

Mr Price