On line shopping made difficult!!!

On Thursday this week I placed an order on line and processed a manual eft ( Absa to Absa) as the website was not accepting my Visa card. We are four days later and the payment has still not been allocated to my account. And yet today I received an email request to provide details regarding my order. After speaking to 4 call agents and sending a proof of payment 3 times! The challenge here is that what I’ve ordered has a strong chance of not being in stock because someone at Mr Price hasn’t done what they are paid to do. I paid for my stock 4 days ago including a delivery (1-3 days) and I’m still not guaranteed to get the stock I already paid for. Well done guys you managed to make on-line shopping more difficult then shopping at your store!