On-line order woes.
My daughter ordered 2 pairs of boots online, since our local branch didn't have the correct size. It took a week (as promissed) and then the parcel contained a denim short!!! Even the shop attendant realised the *****-up, but we had to work through the call centre (that close at 17H00, while the shops are open later). A lot of hoops later and we still wait for an answer...
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Replies (2)
Mr Price's replyOfficial
29 Aug 2024, 12:54Good day,
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
Mr Price's reply29 Aug 2024, 12:54
Official
Good day,
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
's updateReviewer Update
03 Jul 2025, 11:042025/07/03 and still no reply - what a joke.
My daughter had opportunities to buy from Mr Price since this issue happened and decided to pay more, but at least get what she paid for.
My daughter had opportunities to buy from Mr Price since this issue happened and decided to pay more, but at least get what she paid for.
's update03 Jul 2025, 11:04
Reviewer Update
2025/07/03 and still no reply - what a joke.
My daughter had opportunities to buy from Mr Price since this issue happened and decided to pay more, but at least get what she paid for.
My daughter had opportunities to buy from Mr Price since this issue happened and decided to pay more, but at least get what she paid for.