KM
Kelebogile M

1 reviews | Active since Aug 2010

24 Mar 2021, 18:50

Not sticking to the agreement

I just don't understand why is it so hard for Mr price to stick to the agreement.I have made a payment arrangement with them and even arrange a debit order for them to get their money on time, but they keep phoning me sending me emails demanding the payment I just don't understsnd how they operating. This is quite irritating and not acceptable. Please treat your customer with respect. I will appreciate if you can sort this out.

0
Replies (3)
Mr Price
Mr Price's reply25 Mar 2021, 15:58
Official
Good Day,

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks 
Mr Price 

KM
Kelebogile M's update26 Mar 2021, 20:21
Reviewer Update
Thank you, i will be waiting for their call.
KM
Kelebogile M's update30 Mar 2021, 13:28
Reviewer Update
I hope this get sorted out, the sms and emails that I have been receiving, iyoo its too much, please, I cant deal with this anymore.