Not keeping delivery times

<p>I placed an order online on 27 November & received free door to door delivery because my order was more than R550. Door to door delivery takes 1 to 3 working days. Today is day 3 & my order is still 'Processing'. I sent a mail on the Mr Price website & I was told that you have a back log because of Black Friday & Cyber Monday & asked if I want to cancel my order. Why would I want to cancel my order? I just want my items to be delivered in the time that was promised.</p> <p> </p> <p>My order number is ********** 08916. I had this same problem last year in December. </p> <p> </p> <p>My other order number is ********** 09405. I regret placing this order with the trouble that I'm having with the first one.</p>