BS
Baylies S

1 reviews | Active since Dec 2018

20 Dec 2018, 09:43

Not happy!

After seeing about 100 ads about the Mr Price BASKETBACK promotion I decided on the morning of the 19th I will make use of this promotion. I entered the code into my phone and it kept saying that it is invalid so I sent an email asking what I should do. I didn't recieve any response the whole day and then this morning I recieve an email stating that the code has expired! Obviously service is not their strong suite but they do possess a little bit of common sense!

0
Replies (3)
Mr Price
Mr Price's reply20 Dec 2018, 11:35
Official
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

Kindly provide us the email address you emailed us from, we will try our best to assist. 

Many Thanks 

Mr Price 

Mr Price
Mr Price's reply21 Dec 2018, 14:41
Official
Good Day 

Trust you well 

Kindly note, we could not find any recent mails from your email address.

Please forward the copy of the email, we will try our best to assist.

Kind Regards,
Mr Price Group
Mr Price
Mr Price's reply31 Dec 2018, 12:41
Official
Good Day 

Trust you well 

The incident # 444729  happened in 2015 and was resolved.

Kind Regards,
Mr Price Group