KS
Keshmira S

1 reviews | Active since Apr 2011

22 Nov 2017, 07:26

Not following Process

According to your Terms and Conditions any order not collected withing 10 working days gets cancelled and notifications should have be sent.

DELIVERY AND RETURNS 8.1.7 In the event that you do not collect an Order at your chosen MRPG store, reminders will be sent to your to collect your Order. If you do not collect your Order within 10 (ten one) Working days, your Order will be cancelled.

Why hasnt this been done?

Why isnt your own policies followed???

0
Replies (1)
Mr Price
Mr Price's reply23 Nov 2017, 16:47
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price

Best regards,