VC
Vanessa C
1 reviews | Active since Jun 2020
26 Jul 2025, 10:52
Not again
On the 16 July I bought a gift online. On the order it said delivery the 24 July which was fine as the gift would still be in time. Yesterday I enquired as to when it would arrive, at first they couldn't find my order. I had to send through the invoice after awhile I was told it would be at the sore Friday afternoon. It wasn't contacted them again. Order not found . Get hold of a consultant send through invoice again to be told estimated delivery now the 28 July which is now 4 days over the original delivery also not guaranteed as it might be the 28. I find this unacceptable. If I had known this was going to happen I would have gone to another clothing store. The incompetence is astounding
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Vanessa C's updateReviewer Update
29 Jul 2025, 12:14Went to collect the items wrap them up and take them to my daughter, who found that the dressing gown pocket had come loose, took it back to exchange for the exact same dressing gown same size everything to be told i had to pay in because a discount was given which I find totally unacceptable as it was a straight exchange, these gifts were for my daughter who is returning to America. I am so sorry that I ever used mr price online
The warehouse where the items were dispatched from is in Durban delivery to Malvern also in Durban so why the 2 week wait.
Mr Price is ignoring my queries and not getting back to me, not sure why that surprises me as they got their money
The warehouse where the items were dispatched from is in Durban delivery to Malvern also in Durban so why the 2 week wait.
Mr Price is ignoring my queries and not getting back to me, not sure why that surprises me as they got their money
VC
Vanessa C's update29 Jul 2025, 12:14
Reviewer Update
Went to collect the items wrap them up and take them to my daughter, who found that the dressing gown pocket had come loose, took it back to exchange for the exact same dressing gown same size everything to be told i had to pay in because a discount was given which I find totally unacceptable as it was a straight exchange, these gifts were for my daughter who is returning to America. I am so sorry that I ever used mr price online
The warehouse where the items were dispatched from is in Durban delivery to Malvern also in Durban so why the 2 week wait.
Mr Price is ignoring my queries and not getting back to me, not sure why that surprises me as they got their money
The warehouse where the items were dispatched from is in Durban delivery to Malvern also in Durban so why the 2 week wait.
Mr Price is ignoring my queries and not getting back to me, not sure why that surprises me as they got their money