NONE DELIVERY AND HAVE TO WAIT 7 DAYS FOR A REFUND!!!

I PLACED AN ORDER ON 5 NOVEMBER ON MR PRICE ONLINE AND APPARANTLY MY ORDER WAS TRYING TO BE DELIVERED 7 TIMES! BUT THEY COULD NOT DELIVER THE ORDER! I NEVER RECEIVED A SINGLE PHONE CALL, I NEVER RECEIVED AN EMAIL, I NEVER RECEIVED ANY FORM OF COMMUNICATION TO SAY THAT THE DRIVER COULD NOT DELIVER TO ME. I THEN GET TOLD THAT IT WAS AN INCORRECT ADDRESS! WHEN I ASKED WHAT ADDRESS THEY HAVE, IT IS ACTUALLY MY CORRECT ADDRESS ON THE SYSTEM! SO THAT IS A BLATANT LIE! 7 TIMES AND NOT A SINGLE COMMUNICATION TO FIND OUT ANY OTHER INFORMATION! THE AGENT THEN TELLS ME THAT I HAVE WAIT FOR THE ORDER TO BE RETURNED TO DURBAN AND THEN I NEED TO WAIT A FURTHER 7 DAYS FOR A REFUND!! ABSOLUTELY DISGUSTING SERVICE FROM MR PRICE! AND THEY LIE ON TOP OF EVERYTHING ELSE! I WANT FEEDBACK NOW! I NEED THAT ORDER!!! TO MAKE THINGS WORSE THEY SEND ME AN EMAIL STATING THAT THE ORDER IS DELIVERED! WHEN I DO NOT HAVE THE ORDER!