Non Delivery of ordered goods

<p> </p> <p> </p> <p>To whom it may concern (Order Number ********** 24995)</p> <p> </p> <p>I place an order with Mr Price online for Packer Jacket on 23/05/2017 and made payment on the 25/05/2017. On the 30/05/2017 at 15:27 I made first contact with Mr Price to enquire about my delivery , on the same day I received an email from Mr Price informing me that they are technical issues with their site , however my order was handed over to the courier. 31/05/2017 received an email from Mr Price to rate their service , of which I rep**** to the email asking how to a rate them when its taken them a week to deliver. 01/06/2017 received email from Mr price promising me that my order will be delivered that week a Mandisa Yolanda Mkhize was the one responding to all my emails. That same Thursday around 15H30 i informed them I still haven’t received my goods and I reply was received from Mr Price to say order status is shipped meaning it’s with the couriers and there was a delay since there was a strike and client were notified, I informed them same day that I didn’t receive any notification from them. 02/05/2017 Friday afternoon 15H23 sent yet another email to Mr Price to notified them that my order hasn’t arrived yet. On 02/05/2017 at 17H11 I received a call from Mandisa Yolanda Mkhize promising to resolve query, however on 05/06/2017 12H45 still no word from Mr price. </p>