No slip no exchange policy is nonsense.

I bought a jean for my Niece on the 25.03.2022 send it to her as i do not stay with her. It didnt fit her and she returned it to me without the slip n she cant find it.

Went to Mr Price mall@R55 on the 06.04.2022 assisted by Mosima who was very rude as i wanted to exchange it but i was told its not possible to do so without the slip even though the item still has the jag n i have the transaction on my bank statement because i swiped with standard bank cheque account.

And because they used those small swiping machine they told me they can not trace the payment n i need to bring the slip. I mean what nonsense is this. What am i suppose to do with the item nw. I have proof on my bank statement to confirm the payment what more do you need.

I had to leave the store rushing to pick up my child from school n got home n called the store, asked to speak to the manager to see if she can maybe assist me because i dont want a refund but an exchange but guess what she dropped my call. Wow