NO SERVICE LOTS OF THREATS

Still a problem with the account department. After giving them my new number they still claim they can't get hold of me and wants to put a tracing agent on my case. The account was closed and this R1500 they so desperately wants is for 'service fees' for services they can't or don't even try to deliver. They handed me over to a lawyer with another banking account. I tried to load them as a beneficiary to pay and it asked for an ID of the account holder. Emailed again.. No answer. They love to make threats but refuse to help. I'm in much need of a good lawyer