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Susan C

1 reviews | Active since Oct 2015

04 Oct 2015, 04:56

No service at mr Price!!!

Saturday, 3 october. Month end in mr Price Vaal mall. A double row of people as far as what your eye could see right to the back of the store waiting to pay at only 3 tills that has cashiers operating it. I asked for the manager, was told there is only an assistant manager. They called him in the intercom system probably 6 times, i left the store and the goods after about 15min as he never came out of the back office. How pathetic is this!!!! If you want the photos to see this, go look in my facebook wall or contact me and i will forward it to you.

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Replies (1)
Mr Price
Mr Price's reply05 Oct 2015, 10:15
Official
Hello Susancloete,

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price