1 reviews | Active since Jul 2013
No service
Your call centre, contact, email, Twitter system are all terrible. You need to have a look at your customer connectivity. My minutes are almost finished from calling your call centre from the morning trying to get a correct number MrP clothing in Menlyn or to be put through. I either get cut off, hold on forever and still no correct number. No number on Google for mrp Menlyn. Requested assistance on Twitter no response there as yet too. What's the point of a social media page if there's no presence? Sent an email as well to ***, only no response still. There's an item of clothing that I need to be set aside for me at the shop. Can anyone assist? Whatever happened to convenience, why would you guys not be reachable? Can someone call me back, I'm not spending more on my minutes just for them to he wasted as I still don't have what I need. Looking at other reviews as well, clearly your specialty is only selling, service is terrible, you need to look into this.
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price
