NO SERVICE
On the 16th Feb 2016, I went onto my online profile as I have not received any accounts since November 2015, I saw that my account was in arrears of R210.00, which Mr Price had gone onto my credit record and informed them that I have not made a payment of R210.00. First of all they have not sent me an account since November so how was I supposed to know what I was owing, I made my payment that I make every month. After an argument telling mr price they are the ones that are in the wrong by not sending out statements, she sent me my statements on the 16 Feb 2016. I paid the R210.00 on the 16 Feb 2016.<br> I now receive an sms stating I must make immediate payment of R750.10, Are you guys serious. YOU DO NOT KNOW WHAT YOU ARE DOING. I WANT MY CREDIT RECORD SORTED OUT IMMEDIATLEY AND YOUR ACCOUNTS PEOPLE TO SORT OUT MY ACCOUNT!!!
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Many Thanks
Mr Price
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Many Thanks
Mr Price
