No service

I opened an account in October 2017, when I received my account statement I noticed a R50 top up sim card activated and charged to my account and airtime of R100 was purchased. Been 3 times to the store, over an hour each time, 28 calls later and still being billed every month for sim. Mr Price clothing blames Mr Price Mobile and Mr Price Mobile blames Mr Price clothing. Can't complain about service as Mr Price doesn't have service.