EM
Evelyn M

1 reviews | Active since Aug 2014

04 May 2017, 15:39

NO SENSE OF URGENCY

<p>Standing at a long queue for more than 20 minutes with only 3 tellers during lunch time. Upon speaking to the manager, she advised that other tellers are on lunch and she has no control over it. She also advised that she has notified head office that they are under staffed, yet nothing has been done about it.</p> <p> </p> <p>It is sad that a store like Mr Price, especially branches around malls, are understaffed, especially around lunch time because most people take advantage of the lunch time. It would be prudent for Mr Price staff to take either early lunch or late lunch to accommodate customers who shop at their lunch time.</p>

0
Replies (2)
Mr Price
Mr Price's reply05 May 2017, 16:09
Official

Good Day

Please accept our apologies for the above incident.

Your post will be sent off to the Regional Manager for Eastgate and you will receive personal feedback shortly.

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP

Many Thanks

Mr Price

Mr Price
Mr Price's reply05 May 2017, 16:09
Official

Good Day

Please accept our apologies for the above incident.

Your post will be sent off to the Regional Manager for Eastgate and you will receive personal feedback shortly.

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP

Many Thanks

Mr Price