1 reviews | Active since May 2013
No response at all
I app**** for an account through their website and after answering all their questions I sent them the required documents (stated on their website). I received an auto-response telling me I would have to submit more documents (Proof of address etc.) I did that as well. 30 minutes later I got a call from a call center agent, asking me to submit even more proof of this and that, which at this point I found more than ridiculous. Why can't Mr Price state all the requirements BEFORE someone starts the process of applying? I left the matter for a few days and received a call from the same agent telling me to submit the documents. I told him I wasn't interested anymore.<br> <br> I took the matter to Twitter and simply asked Mr Price why they made it so difficult (I app**** for accounts with other retailers a lot easier). I received a response telling me to send an email and someone would get back to me.<br> <br> I did receive an email only to tell me I should email their finance department with all my details, which I did<br> <br> That was on August 28. Nothing since then. Again, I used Twitter to get a response but NOTHING happened.<br>
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
