No response

I received a card from Mr Price a couple of months ago i went to the store (Parow store) with all the documents they needed to activate the card. The lady called the head office the 1st guy we spoke to was rude and eventually dropped the phone. The lady in the store then called back. This time i was told i will be called back asap. No one has called. I then went to Tygervalley Mr Price sport. The manager then called H/O and they also advised they will call back & should have feedback by 4. Needless to say i called back from a cellphone phone. Only to be told again i will be called back. This was at 16:00 today when i was supposed to be called back and at 16:30 I called them. I am now waiting on the call.