No respons on customer service.

<p>i was recently contacted by MRP and was awarder a "loyalty sim card" only find out that this billed to my account.</p> <p>i have sent them 3 mails to date with NO sesponse.!</p> <p>i hav since contacted them to cancel this and refund me the money on this, as this has not even been removed out off the courrier bag.</p> <p> </p> <p>i am now told that on the day of the call thier lines was bad and they cannot hear what was said in the call as i stated i will take this loyalty card ass long as it is at NO extra cost for me (i do have a company phone and i dont pay for airtime or data)</p> <p> </p> <p>PLEASE SEE MAIL SENT TO MRP ON 23/11/16 and still no resonse.(im left calling them)</p> <p> </p> <p>Good day</p> <p> </p> <p> </p> <p>As to the R250 extra on my account for MRP SIM CARD.!!!!!!!!!!!</p> <p> </p> <p>PLEASE REMOVE THIS EMIDIATELY……!!!!!!!</p> <p> </p> <p>This was said to be a loyalty benefit at no extra cost..!!!!</p> <p>This has not even been activated or inserted to a phone but then MRP wants to bill me for this…..?</p> <p> </p> <p>Please get your transport company to collect the sim card from me TODAY STILL and please note that I will be closing my account with MRP due to the un ethical tactics of making more money out of their clients…</p> <p> </p> <p>THIS IS TRULY APPAULING..!!!!!!!!!</p> <p> </p> <p> </p> <p> </p>