No reply to complaints of a serious nature

This is now my 3rd post and mr price has not yet contacted me with a response for either one of my complaints!

What's the matter? When you at fault, you just ignore your customers and hope they will go away?!?!

1. My personal information was disclosed, this is a serious matter not one to be ignored as I will be taking the matter further . 2. It's been 7 working days and my incorrect payment hasn't yet been transferred back to me.

Here is some advise: When you have an irate customer mrp, even though you may not want to help them, you can still be courteous, you can respond , keep them in the loop on each step of the process etc the manner in which you guys operate is shocking and so pathetic - and to you, whose reading and replying to these messages: don't ignore it- make management aware of what's happening- treat customers fairly! Without them- you don't even have a business.