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suraiya.alves suraiya.alves
1 reviews | Active since May 2014
20 Jul 2024, 05:03
No refund on cancelation
Hi order number is #***
This is the 1000th time enquiries on my cancelation of purchase made from the 15 june 2024. The refund is not processed on my account. Im so exhausted of phoning and nobody gets back to me. The amount is R329. What must I do to get this sorted out. The service delivery is unacceptable. I am highly disappointed with the no urgency. These people charge interest monthly. There's no free service. Wake up and be compliant. Im going to the Ombudsmann now. Im tired of being made a yoyo.
Thanking you in advance
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Replies (2)
Mr Price's replyOfficial
20 Jul 2024, 08:41Good Day,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply20 Jul 2024, 08:41
Official
Good Day,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Mr Price
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suraiya.alves suraiya.alves's updateReviewer Update
20 Jul 2024, 10:21I am patiently waiting for contact, let me see the light at the end of the tunnel. My emails weren't even responded to on your mrpricegroup platform. Im giving no benefit of the doubt. Too many ****** in this world. Have a blessed day further
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suraiya.alves suraiya.alves's update20 Jul 2024, 10:21
Reviewer Update
I am patiently waiting for contact, let me see the light at the end of the tunnel. My emails weren't even responded to on your mrpricegroup platform. Im giving no benefit of the doubt. Too many ****** in this world. Have a blessed day further