SG
Sandra G
1 reviews | Active since Mar 2012
27 Dec 2015, 19:57
No refund
I bought shirts and necklaces from Mr Price in Piet Retief, but shirts did not fit. Without shirts, I did not want to keep necklaces as I do not have other garments to match them. When I returned the shirts, Nkosingiphile refused to refund the necklaces. She said it is stated at the back of slip, that they do not return necklaces. On the back of slip, it is only stated that no refund will be given for underwear and earrings. No mention is made for necklaces. This is not acceptable as I was also not informed at time of purchase.
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Replies (1)Mr Price's replyOfficial
28 Dec 2015, 12:08Hello sandragrobler,
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price.
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price.
Best regards,
Mr Price's reply28 Dec 2015, 12:08
Official
Hello sandragrobler,
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price.
Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price.
Best regards,
