EM
Eulender M
1 reviews | Active since Nov 2021
02 Nov 2021, 17:45
No receipt no exchange policy is disappointing.
I am so disappointed and frustrated with Mr price. I bought some items a week back,for me and my daughter.Got home and realised they do not fit and unfortunately had lost the receipt. When I went to do an exchange they refused to take two of items,one belonging to my daughter, as I didn’t have the receipts. Now I have to sit at home with items that don’t fit us. I thought the price tag would at least serve as proof that it was indeed purchased there.Wow the service at mr price is becoming more and more disappointing.
Helpful (0)
Replies (1)0
Replies (1)Mr Price's replyOfficial
18 Nov 2021, 15:24Hi Eulender
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Regards
Mr Price
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Regards
Mr Price
Mr Price's reply18 Nov 2021, 15:24
Official
Hi Eulender
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Regards
Mr Price
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Regards
Mr Price
