No Platisc/Reusable Bags -Mr Price Home Centurion Mall for 3 straight weeks

Good day shoppers . Friendly advice to save you time . Please avoid shopping at MrP home in Centurion Mall if you’re going to buy big items . By big I mean anything that cannot fit into a woman’s handbag .

I laid a complaint about this days 4-5 days ago. The senior Area Manager N Van Staden responds on mail :

“ Please be advised that Mr Price Home no longer issues plastic shopping bags as part of our sustainability initiative. Although we have replaced these with a reusable shopping bag option…”

I get to the store with my pregnant wife and I’m expecting to “substitute a plastic for reusable ones” Nickey Van Staden…who clearly hardly visits the branch . All staff only have a very tiny( the smallest) reusable bag that can only carry small items . Now this is the second time I’m experiencing this. This time around It ****ed me off .

I hate experiencing poor service delivery especially as a loyal customer that’s one. Secondly as someone who is a performing customer care professional and is rated highly I hate seeing such madness. Three weeks ago I shopped there and there were no bags . Not even the reusable ones the senior area manager claims to have .

Marie the store manager I am not sure if you escalated and head office is not hearing you out ma’am but I’m livid . Who must carry the items purchased ? The entire store has one small trolley, no reusable bags as claimed . I will continue to write more reviews about this until this is taken seriously . Put yourselves in the customers shoes .

I witnessed a man shout and raise his voice in a queue to your staff. All the lady was doing is explaining that bags are unavailable. He was angry because he would not buy them and carry them out in a see-through plastic that was a mess to see . I come forward and the lady says we don’t have bags sir … Ohw my word Nickey go to the store!!!! Go to the store !!!! See these things get off the computer . Drive to the store see this happening .

You guys are ruining the customer experience . You are putting your staff under pressure to **** smile and have to inform clients there’s no bags … think for them . It’s urgent !!!! Make a temporary solution in the team being mitigate the damn !!! Problem It’s Mr Price for goodness sake .

Your staff carried my items to the car with me . Where was Marie ? Knocked off yet store closes at 19:00 and the rest should struggle leave a counter because an angry customer refuses to hold his items by hand .