CH
Chevonne H

1 reviews | Active since Mar 2018

04 Dec 2019, 14:23

NO PACKAGE AFTER FALSE PROMISE OF 1-3 DAY DELIVERY TODAY IS DAY 2 NO PACKAGE!!!!!!!!!!!!!!!!!!!!

PLACED AN ORDER FOR DELIVERY YESTERDAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! TO BE DELIVERED IN 1-3 DAYS TAKE NOTE TODAY IS THE SECOND DAY!!!!!!!!!!!!!!!!!!!!!!!!!! NO FEEDBACK NO TRACKING DETAILS. NO TRACKING NUMBER!!!!!!!!!!!!!!!!!!! FALSE PROMISES. POOR TELEPHONE ETIQUETTE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! STAFF AREN'T TRAINED ON HOW TO SPEAK TO CUSTOMERS WHAT A COMPLETE MESS!!!!!! IF MY PACKAGE IS NOT DELIVERED BY TOMORROW I WILL BE LODGING A FORMAL COMPLAINT TO THE NEWSPAPER AND THE OMBUDSMAN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS IS RIDICULOUS!! THE AGENT TOLD ME MY PARCEL IS NOT OUT FOR DELIVERY WHAT IS THAT!!!???

0
Replies (2)
CH
Chevonne H's update05 Dec 2019, 13:42
Reviewer Update
Still after another day no response from this pathetic place.
Mr Price
Mr Price's reply06 Dec 2019, 09:47
Official
Good Day Chevonne,

Trust you well.

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks 
Mr Price