ML
Marné Landman
1 reviews | Active since May 2019
05 Dec 2019, 08:37
NO HELP WITH ***** ON MY ACCOUNT
A purchase was made on my account for R500 in Menlyn (according to the Mr. Price phone operator) on 29/11/2019. I live in Lephalale and was not near Pretoria on that day. I did however made a few online purchases. All my IP addresses can be tracked and it will show that I was in Lephalale the entire weekend.
I have reported this via phone and at Lephalale Mall Mr. Price Home on 02/12/2019. AND STILL NO ACTION FROM THEIR SIDE. R500 is a lot of money! I am absolutely livid that this happened. If we have to use a card and sign for every purchase HOW does this happen? I have to be honest and say that Mr. Price has not been very helpful in assisting me in this matter.
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Replies (1)
Mr Price's replyOfficial
06 Dec 2019, 09:53Good Day Marne,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply06 Dec 2019, 09:53
Official
Good Day Marne,
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Trust you well.
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price