No feedback re: account application

<p>I app**** for a Mr Price account on the 11th of Feb, at the Tygervalley branch. I filled in the form, supp**** the necessary details and paperwork, and one of the employees assured me that I'd get feedback regarding the success of my feedback within a couple days. I've waited for a few days and I haven't gotten any response. Last week I posted a complaint on the Facebook page, and it was said that I should either phone them, or send an e-mail. I sent an email (which was very polite, I might add) on Thursday (16th Feb), and I got an automated response saying an agent will contact me as soon as possible. I waited, and I waited, and I waited. It's been 4 days now, and I still haven't gotten any response. I'm just wondering, do you treat all your clients this way? It's disrespectful, really. And quite frustrating. Nevertheless, I still hope that I'd get a response soon. Thanks for reading.</p>