No feedback on order that went missing....

<p>I ordered online on 08 December and on 09 December I received an email saying goods have been shipped. Now seeing that your policy is that you will deliver in 2-3 business days, I waited for this order until yesterday, 13 December. When I tried to track 'n trace it appears that the courier company that it says has the order is not aware of the parcel and can't tell me where it is, but it shows its been handed over to the courier on 9th December....Phoned your call centre, your agent said it will probably be delivered sometime this week, when I advised him of the 2-3 business day thing and that my offices are closing today, 14th, he said he'll follow up and phone back. Now I'm still waiting 24 hours later. I phoned your call centre again this morning but I've been holding on for 25 minutes with no answer! </p> <p> </p> <p>So if no one can tell me where my order is and if it cannot be delviered today then it needs to be cancelled and my account refunded and I'd rather go into the store. If I knew a courier will sit with the package for 5 days without delivering and if Mr Price can't tell me where my package is I'ld rather go buy in the store!!</p>